Staying vendor agnostic can damage your business!

• Implementation failures from untested and unknown vendors reflect badly on you
• Competitive tensions arise if the chosen vendor has crossover service offerings
• Your visibility of client spend remains limited
• Poor compliance impacts on client savings and thereby affects gain share income
• You suffer internal inefficiencies  in having to engage with multiple client systems

The trend towards business process outsourcing in mid-market and large enterprises is undeniable, with over a quarter of $1bn plus revenue businesses engaging in some form of procurement BPO.

And just as marked in recent times is the tendency towards hybrid IT/BPO models, where organisations are looking to BPO providers for a technology layer to accelerate the value and returns from the service layer.

So whilst BPO providers may historically have been keen to remain vendor agnostic and simply facilitate the selection process – generating some revenues from spec and select – the opportunity presented through alliance with a SaaS technology partner has become a far more attractive option.

Wax Digital web3 delivers a complete platform for BPO organisations to implement collaborative business solutions across multiple clients, giving those clients the tools to properly manage and control their spend, whilst giving your organisation complete visibility and a seamless means of engagement in the purchasing process.

The web3 SaaS model puts you in control of client on-boarding, whether across their entire business or just in certain spend categories, allowing your organisation to:

• Offer customers a seamless solution encompassing market-leading technology and services
• Help ensure the success of that technology implementation by packaging it with the necessary change management services
• Give your consultants complete visibility of customer spend to drive more effective sourcing programmes
• Better facilitate the ‘super-buyer’ process across multiple clients
• Create a platform for collaborative pan-customer purchasing activity and demand aggregation
• Generate additional service revenues in areas such as supplier adoption and management, helpdesk, invoice processing/AP outsourcing and spend analysis

And since web3 is available on a subscription model, the cost to your clients simply becomes an integral part of the service fee to your customers.

Adding a web3 technology layer to your service offering can deliver big returns to all parties:

• Reward: Genuine, measurable financial returns through process improvement and improved spend control to your BPO customers
• Leverage: An extremely powerful business retention and generation tool for you
• Data: improved visibility and understanding of customer spend, individually and in aggregate, to drive strategic sourcing results
• Revenues: Additional service income through a range of service and technology streams
• Stickiness: Deeper client penetration

Make better connected business a reality with web3 – contact us today to find out how we can help transform business processes and deliver significant cost reduction in your organisation.