Wax Digital Customer Support

The IT services team are your first contact point, ensuring you have support for your web3 solution wherever you are in the world.

Interaxions

Interaxions is an online helpdesk portal, available 24/7, which allows web3 clients to raise, update and monitor tickets against agreed SLA’s.

If you have a web3 query, fault or issue that needs our support, you can quickly and easily login to Interaxions and raise a ticket. Our helpdesk team will respond within the agreed SLA, and you can monitor your ticket progress with real-time reporting.

 

If you don’t have a login and need assistance please call or email:

Tel (UK callers):  0871 220 6091

Tel (Outside UK):  +44 (0)161 367 2739

Standard helpdesk hours are 9am - 5.30pm during the UK working week