At the heart of our business lies a commitment to improve the quality of our products and services continuously. Our business is based on understanding and servicing the needs of large and mid-sized organisations, including those with large user communities and/or complex business process requirements.
In support of our core value, we have established a quality management system compliant with requirements of ISO 9001. The system provides us with a means of monitoring and measuring our processes and provides the framework for the setting of appropriate objectives and targets for improvements to products and services.
By monitoring and reviewing our performance we aim to continually improve the effectiveness of our quality management system, processes, facilities and personnel and in doing so meet our overall objective of excellent products, services and customer care.
If you want to know more about our quality policy, please download our document here.