Services


SERVICE AND SUPPORT EXCELLENCE

We’re more than just a software provider. Committed to delivering success to your business every step of the way, we provide best-in-class service during the implementation process and beyond. We’re proud of the long-lasting relationship we have with our customers. Our industry leading 98% customer retention rate tells you how much our customers value what we do.

WHAT WE OFFER

Our support services are bespoke to each customer. A dedicated account manager will also be allocated to you, to handle all your enquiries and give you the support you need before, during and after implementation.

THE WAX DIGITAL DIFFERENCE

Better buying outcomes
Our innovative eProcurement solutions deliver better buying outcomes for organisations in 102 countries, with 260,000 users worldwide, managing £23bn of spend. We can help bring your spend under control whilst delivering improved efficiency, visibility and automation.

Innovative eProcurement starts here
Innovation is embedded into the Wax Digital DNA and we continually innovate web3, providing quarterly updates as standard. We are one of the few eProcurement vendors in the marketplace whose software is wholly-owned and developed in-house, giving us complete control for future developments.

Truly customer focused
We’re proud of the long-lasting relationship we have with our customers. Our industry-leading 98% customer retention rate tells you how much our customers value what we do. With regular user groups, interactive product demos and user feedback surveys we aim to improve our services and innovate our systems continuously.

Service delivery excellence
We’re more than just a software provider. Committed to delivering success to your business every step of the way, we provide best-in-class service during the implementation process and beyond.

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THE WAX DIGITAL DIFFERENCE

Better buying outcomes
Our innovative eProcurement solutions deliver better buying outcomes for organisations in 102 countries, with 260,000 users worldwide, managing £23bn of spend. We can help bring your spend under control whilst delivering improved efficiency, visibility and automation.

Innovative eProcurement starts here
Innovation is embedded into the Wax Digital DNA and we continually innovate web3, providing quarterly updates as standard. We are one of the few eProcurement vendors in the marketplace whose software is wholly-owned and developed in-house, giving us complete control for future developments.

Truly customer focused
We’re proud of the long-lasting relationship we have with our customers. Our industry-leading 98% customer retention rate tells you how much our customers value what we do. With regular user groups, interactive product demos and user feedback surveys we aim to improve our services and innovate our systems continuously.

Service delivery excellence
We’re more than just a software provider. Committed to delivering success to your business every step of the way, we provide best-in-class service during the implementation process and beyond.

TRUSTED BY BRANDS WORLDWIDE

We’re trusted by some of the biggest brands across a wide range of industries to transform their purchase processes and achieve their eProcurement goals.

NHS benefiting from Wax Digital's procurement software
Thomas Cook benefiting from Wax Digital's e-procurement software
Nissan benefiting from Wax Digital e-procurement software
ITV benefiting from Wax Digital's procurement software
Ceva benefiting from Wax Digital e-procurement software
NHS benefiting from Wax Digital's procurement software
Thomas Cook benefiting from Wax Digital's e-procurement software
Nissan benefiting from Wax Digital e-procurement software
ITV benefiting from Wax Digital's procurement software

"Having considered a number of alternative providers, we chose Wax Digital as it has a wealth experience of working with enterprise-level organisations to source the right products and services at the right price, which benefits our many customers. Sungard"

“Once we had selected them as the preferred supplier, we held a 10 day workshop with Wax to develop the final specification – that had a wide Nissan attendance from all European territories that helped to get the broad stakeholder buy-in" - Nissan

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