Customer by Industry

Wax Digital web3 helps customers across almost every vertical sector to improve their strategic sourcing, purchase to pay process or both.

Learn more about client implementations in some common industry sectors below:

Business Services

VINCI Facilities is a leading provider of facilities management services to the public and private sector. The UK arm of the organisation relies on web3 Purchase to Pay to deliver process, control and visibility for indirect spend across multiple sites and a dispersed user community.

  • Simple and intuitive search, selection and purchasing of a wide and varied range of goods and services
  • Rapid deployment across a low IT-skilled community without the need for training
  • Full transactional lifecycle management, from requisition raising to automated invoice matching
  • Invoice scanning outsourced to Wax Digital service partner for automated paper invoice scanning and processing

Other business services customers include:



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Since 1961 WWF-UK has been helping create long-term solutions to global threats to people and nature - such as climate change, the peril to endangered species and habitats, and the unsustainable consumption of the world's natural resources. The charity spends over £50m annually and its 300 staff work with governments, businesses and communities both in the UK and around the world.

web3 Source to Pay was introduced to help WWF enforce control and compliance to policy and ensure purchasing best practice.

  • 150 head office users
  • Rigorous controls to enforce conflict of interest and competitive tender policies
  • Primarily services purchasing
  • Integrated with SunSystems

Other charities customers include:



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Durham University is one of the country’s top further education establishments, catering to the needs of over 15,000 students every year.

Wax Digital web3 delivers an on-demand Source to Pay solution for the university that covers the complete procurement lifecycle, from electronic tenders and auctions through to contract management, purchasing and ultimately invoice matching.

  • Managing £90m annual spend across 3,500 users
  • Complex goods and services purchasing
  • Consultancy for event construction and support
  • Saved over £400,000pa in just 2 auctions for uniforms and FM
  • Integrated with Oracle

Read the Case Study >>

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Defence and Aerospace

BAE Systems and Wax Digital

BAE Systems provides some of the world’s most advanced, technology-led defence, aerospace and security solutions. Employing 83,400 people in over 40 countries, BAE Systems delivers military capability, protects national security and keeps critical information and infrastructure secure.

Wax Digital web3 provides an eSourcing and Contract Management solution (S2C), reducing costs, and increasing supplier compliance and risk.

  • Over 150 online tenders and auctions successfully run in 18 months
  • Fully integrated Contract Management solution and Supplier Information Dashboard
  • Secure UK cloud-based repository triggering contract review and renewal alerts
  • Accredited to ISO9001 & ISO27001 standards

Strategic Partnership

We work with Exostar to combine our best-of-breed eProcurement software with a deep industry understanding and expertise of delivering in high-security Aerospace & Defence environments

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Financial Services

NFU Mutual is a major national insurer with 990,000 customers and over 300 local branches throughout the UK. Its range of products extends to investments, pensions, life assurance and risk management and NFU uses web3 eSourcing to reduce operational costs across its business.

  • Self-service managed platform for building and running online tenders and auction events
  • Integrated Contract Management
  • Integrated Supplier Relationship Management
  • Multi-lingual and multi-currency

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Food & Drink

One of the nation’s favourite cereal producers, Weetabix employs 2,000 workers and produces nearly 40 variants of breakfast cereals and bars. The company selected web3 to provide complete Source to Pay control across all its spend, including direct expenditure such as grains.

  • Purchasing control over all direct and indirect expenditure
  • Selected to replace incumbent Ariba platform
  • Integrated with Microsoft Dynamics

Other food & drink customers include:



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The County Durham and Tees NHS Trusts Consortium selected web3 to support their delivery of procurement best practice and common controls and capabilities in a highly complex and fragment environment.

  • Complete control of the Source to Pay lifecycle in a single integrated system
  • Complex catalogue management functionality - 1 million products across 10 NHS Trusts
  • Multiple prices and multiple attributes per Trust
  • Serving 9,000 users and 6,000 suppliers
  • Carrying £300m per annum of transactions
  • Integrated with NHS Supply Chain

Read the Case Study >>

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Elior is a market-leading catering and hospitality group with brands including Avenance, Eliance Restaurants and Digby Trout. They are one of the leading UK and European contract catering companies, operating across many different markets through specialist sector teams with over 12,000 employees on 650 client sites.

web3 Purchase to Pay is utilised to provide a site management solution that provides financial control and visibility across a highly distributed business.

  • 3,000 users
  • Purchase to Pay plus site management system
  • Delivers control and compliant purchasing in a highly distributed environment
  • Mission critical system to record all site transactions and takings
  • Initially integrated with Great Plains, subsequently to SAP after Elior migrated ERP systems

Other hospitality customers include:



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Property Management

Value Retail specialises in the development and operation of luxury outlet shopping Villages, including the Bicester Village outlet centre. The Villages, now present in 7 countries, are widely recognised as the best performing shopping centres in terms of sales densities in the world and attract over 30 million visits annually.

  • Purchase to Pay for all group spend
  • Deployed across 7 European countries
  • Covering 42 different operating companies
  • Integrated with SunSystems

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Public Sector

The States of Jersey (SoJ) is the government of the British Crown dependency of Jersey, providing public services to the islands 100,000 inhabitants through its 7,000 employees. SoJ selected web3 Purchase to Pay to create a unified spend management process for all public service expenditure, delivering common controls, compliance and savings.

  • Over 2,000 users and 10,000 suppliers
  • Covering all public services – healthcare, education, police etc
  • Targeting spend of over £200 million on goods and services per annum
  • Integrated with Oracle Enterprise One (JDE) and Kofax



Another public sector customer includes:



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A leading electrical retailer, with stores across Europe, Dixons Carphone required a way to manage their indirect spend.

By utilising web3 Purchase to Pay, the group has full visibility of all its indirect spend.

  • On-demand eProcurement across 800 stores
  • £800m of spend under management
  • Integrated with SAP and incumbent invoice matching system

Other retail customers include:



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Transport & Logistics

The world's fourth largest integrated logistics provider, CEVA employs more than 54,000 people in over 100 countries and has a total turnover of approximately £5 billion.

CEVA utilises web3 eSourcing around the world to create and manage electronic tenders and auctions with a global supplier community.

  • Self-service managed platform for building and running online tenders and auction events
  • International deployment with users around the world
  • Multi-lingual and multi-currency
  • Consultancy assistance in selected spend categories
  • Over £3m saved in a single auction for IT Hardware

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