The secret diary of an overworked procurement manager

We asked 200 senior business management and procurement professionals at fast growth mid-sized UK businesses about the pain points their department has experienced as their organisation has grown. The findings were quite surprising, with 83% saying they don’t challenge suppliers on performance, only 20% being on top of purchase orders and 75% being without the right technology for a business of their size.

Based on these findings we’ve created a series of six diary extracts from a fictional overworked procurement manager, each one reflecting a common pain point identified from the real-world study. With demands from all areas of the business on cost reduction, supplier performance, spend visibility, and spend control our procurement manager’s ‘to do’ list keeps mounting up!

The growing pains are:

  • Growing Pain 1: Managing rising costs
  • Growing Pain 2: Outgrowing your supplier base
  • Growing Pain 3: Ineffective supplier management
  • Growing Pain 4: Little visibility of cash and spending
  • Growing Pain 5: Lack of innovative systems and technology
  • Growing Pain 6: Poorly equipped for external acquisition or investment

Accompanying each diary entry are some of the supporting industry facts revealed by our research, as well as suggested solution ideas and case study examples from our customers who have experienced (and conquered!) similar issues.

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